TRAI Introduces 1601-Series Numbers for Utility, Courier and Logistics Service Calls
The initiative addresses a problem that has become increasingly familiar to mobile users in India: legitimate calls relating to deliveries, electricity or other utilities can arrive from ordinary mobile numbers that are difficult to distinguish from spam, fraudulent calls or aggressive telemarketing. A dedicated numbering range gives consumers an additional means of recognising that an incoming call originates from an entity operating within the regulated communication framework.