Pine Labs Partners with Sri Lanka’s WEBXPAY to Expand UPI and Indian Digital Payment Acceptance

Indian financial technology company Pine Labs has partnered with Sri Lankan payment service provider WEBXPAY to expand the acceptance of Indian digital payment methods among merchants in Sri Lanka. The collaboration will enable participating businesses to offer Indian customers familiar payment options, including Unified Payments Interface (UPI), bank cards and net banking.

Announced on October 22, 2026, the partnership represents another step in the international expansion of India’s digital payments ecosystem. Through the integration, Pine Labs will connect its Indian payment infrastructure with WEBXPAY’s merchant network, allowing Sri Lankan businesses to serve Indian customers through established digital payment channels.

Pine Labs has described the collaboration as the first payment aggregator-to-payment aggregator cross-border partnership of its kind in Sri Lanka under India’s Payment Aggregator–Cross Border (PA-CB) framework.

Pine Labs and WEBXPAY Connect Indian Payments with Sri Lankan Merchants

The partnership brings together Pine Labs’ payment processing capabilities and WEBXPAY’s established merchant services infrastructure in Sri Lanka. The arrangement is designed to make Indian payment methods available to businesses using WEBXPAY’s payment acceptance solutions.

Under the collaboration, participating merchants can accept payments from Indian customers through supported Indian payment instruments. This reduces the need for businesses to establish separate payment integrations for different customer groups and allows them to reach consumers who prefer familiar transaction methods.

WEBXPAY has confirmed that the arrangement will enable Sri Lankan businesses to accept Indian rupee payments through supported cards and digital wallets. The company has also highlighted secure processing and efficient settlement as important features of the partnership.

For Pine Labs, the collaboration expands the international reach of its payment infrastructure, while WEBXPAY gains additional capabilities to serve customers making purchases from India.

UPI, Indian Cards and Net Banking to Support Cross-Border Transactions

UPI is one of India’s principal digital payment systems, allowing users to transfer funds and make merchant payments through participating banks and payment applications. Its widespread adoption has made it an important component of India’s digital commerce infrastructure.

Pine Labs provides payment technology that supports UPI transactions, cards, net banking and other digital payment methods. Its platform includes merchant payment acceptance, transaction processing and payment infrastructure services.

Through the WEBXPAY partnership, these capabilities will support Indian customers transacting with participating Sri Lankan merchants. Pine Labs has specifically identified UPI, cards and net banking as payment methods covered by the new arrangement.

The integration is particularly relevant to online commerce, where Indian customers may prefer to complete transactions using payment instruments already connected to their domestic banking relationships.

By supporting familiar payment options, the partnership aims to simplify the purchasing process while expanding the payment acceptance capabilities available to Sri Lankan businesses.

Partnership Supports Indian Tourism and Digital Commerce in Sri Lanka

India represents an important source of international visitors to Sri Lanka, creating demand for payment services that accommodate Indian travellers and consumers.

According to Pine Labs, more than 5.3 lakh Indian travellers visited Sri Lanka during 2025. The company has highlighted this visitor base as an important opportunity for businesses seeking to offer more convenient payment experiences to Indian customers.

Tourism creates demand for digital payments across accommodation, travel services, retail, hospitality and other commercial activities. Supporting Indian payment methods can help participating merchants serve these customers through established digital channels.

The partnership also creates opportunities for cross-border online commerce. Sri Lankan businesses offering products and services to Indian consumers can benefit from payment systems designed to accommodate the transaction preferences of their target customers.

The expansion reflects the growing relationship between tourism, digital commerce and financial technology in regional economic connectivity.

Cross-Border Payment Aggregator Framework Supports Expansion

Pine Labs has identified the collaboration as a payment aggregator-to-payment aggregator arrangement under India’s PA-CB regulatory framework.

Payment aggregators provide infrastructure that enables merchants to accept electronic payments through multiple payment instruments. In cross-border transactions, these arrangements must also address applicable regulatory, settlement and compliance requirements.

The Reserve Bank of India’s regulatory framework for cross-border payment aggregators establishes requirements for eligible entities facilitating international payment transactions.

By connecting payment service providers operating in different countries, such partnerships can simplify access to international customers while allowing merchants to continue using their existing payment service relationships.

The Pine Labs–WEBXPAY arrangement illustrates how cooperation between established payment infrastructure providers can support the international availability of Indian digital payment methods.

Indian FinTech Infrastructure Expands Its International Presence

Pine Labs has developed payment infrastructure serving merchants, financial institutions and businesses across multiple markets. Its activities include payment acceptance, merchant technology, issuing solutions and digital commerce services.

The WEBXPAY collaboration adds to the company’s international payment partnerships and reinforces its focus on extending payment technology across national markets.

For Indian consumers, the expansion of familiar payment methods beyond India can reduce friction when purchasing goods and services from international merchants. For overseas businesses, access to Indian payment channels creates additional opportunities to serve one of the world’s largest digital payment markets.

The Sri Lankan partnership demonstrates how Indian financial technology companies are building commercial connections with international payment service providers rather than relying exclusively on traditional card-based payment arrangements.

India–Sri Lanka Digital Payments Cooperation Gains Momentum

The partnership between Pine Labs and WEBXPAY represents a further development in commercial payment connectivity between India and Sri Lanka.

By combining Indian payment technologies with Sri Lankan merchant infrastructure, the companies are creating additional channels through which consumers and businesses can participate in cross-border digital commerce.

The collaboration also highlights the growing international relevance of India’s payment technology ecosystem, particularly as companies develop services that connect domestic payment instruments with overseas merchants.

With UPI, cards and net banking forming part of the arrangement, the partnership strengthens the availability of Indian payment options in Sri Lanka and supports closer digital commercial connections between the two neighbouring economies.

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References

1. Pine Labs — Official Corporate Announcement, October 22, 2026. Announcement concerning the partnership with WEBXPAY and the extension of Indian payment methods to Sri Lankan merchants.https://www.linkedin.com/company/pinelabs/
2. Pine Labs — Investor Relations, Corporate Announcements. Press Release — Pine Labs Expands Its Footprint in Sri Lanka.https://www.pinelabs.com/investor-relations/corporate-announcements
3. WEBXPAY — Official Corporate Communication. Confirmation of the partnership with Pine Labs to enable Indian rupee payment acceptance for Sri Lankan merchants.https://www.linkedin.com/company/webxpay/
4. Pine Labs — Official Payment Infrastructure Documentation. Supported payment methods, including UPI, cards and net banking.https://www.pinelabs.com/docs/online-payments/payment-methods/add
5. Reserve Bank of India — Regulatory framework governing Payment Aggregators–Cross Border (PA-CB).https://www.rbi.org.in/

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